warning-filled

In perioada 18-21.04.2025 magazinele din Constanta si Bucuresti vor fi inchise. Comenzile online si cu ridicare din showroom se vor procesa incepand cu data de 22.04.2025. Va uram sarbatori fericite!

Hello! You are at NRG - Airsoft Service Division

Airsoft service

Find out the steps of the service operations

  • 1. We determine the nature of the request

    It's the first step, where you tell us what you want, and we confirm, in principle, what and how we can do to fulfill your requests.
  • 2. We receive the replica for service

    You can send the replica to us via courier, or visit our physical store. We will carefully check the reception and promptly confirm if the replica has arrived as described in your request.
  • 3. We verify the nature of the request

    We disassemble the replica and ensure that what we initially discussed can be applied precisely. If necessary, we will get back to you with further suggestions and conclusions for resolution.
  • 4. Request resolution

    In short, we will do what we agreed upon. And if anything unexpected arises, we will keep you updated both by phone and in writing. In the end, you will receive a complete report on what has been accomplished.
  • 5. We are returning the replica to you.

    The operations are complete, and you have received the corresponding report. Now, it remains for the replica to reach you, and you can put it to work. We will send it to you via courier, or if applicable, you can pick it up from our physical store.

Maintenance operations

  • Transport Gratuit

    Free Shipping

    For orders over 200 RON.

  • Garantam Siguranta

    We Guarantee Safety

    Free, simple, and fast returns.

  • Suport Tehnic

    Technical Support

    Online & Offline.

  • Rasplatim Loialitatea

    We Reward Loyalty

    You earn points with every order.

  • Plata in Rate

    Payment in Installments

    You pay however and whenever it's convenient for you.